Last Updated: 7/10/2022
Thank you for shopping at flyingmachines.in
If, for any reason, You are not completely satisfied with a purchase, we invite You to review our Policy.
The following terms are applicable for any products that you purchased with us.
INTERPRETATION AND DEFINITIONS
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Return and Exchange Policy:
Business Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to FlyingMachines RC Aviation Located at Mumbai, IN.
Goods refer to the items offered for sale on the Service.
Orders mean a request by You to purchase Goods from Us.
Service refers to the Website.
Website refers to My Site, accessible from flyingmachines.in
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
GENERAL RETURN POLICY
Products that are bought from the Physical Stores can’t be returned. All Items are eligible for return exempt the products that are: Planes of high value cant be return, Electronics Cant be return if damaged by customer, FlyingMachines will take it return and our QC team will test it, if it is manufacturing defect then we will take it return and send replacement.
You are always required to ship back the items by following the shipping instruction:
We required all products in original packaging and intact condition.
EXCHANGE POLICY
Product can be exchanged for a different size or color variation, provided that such variation is available. Customers are allowed to exchange for item within 7 days. Exchanges exceeding 7 days will not be processed.
In order to be eligible for exchanges make sure that these following conditions are met:
- Product must be returned in its original packaging
- Product wasn’t used or damaged
- Product must include original tags (if applicable)
- Product must have the receipt or proof of purchase
You are required to ship back the product for the item to be inspected and replaced.
You exchanged product will be processed Once exchange is requested and approved (Instantly).
You are given the rights to exchange the item, One time. Provided that all conditions in Exchange Policy are met.
Once we received original product in original state, Our QC team will check it and if manufacturing defect we will ship Brand new product to Customer. .
HOW TO INITIATE A RETURN
If you have a request for Return, Refund or Exchange and if you have further clarification and questions, Please do not hesitate to contact us through our:
Email Address: [email protected]
Phone Number: 7977037061
You will be updated for their Return Status through their EMAIL and PHONE, provided that all contact information is recorded to us.
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